Frequently Asked questions

The Event

WHO CAN TAKE PART IN THE BIG BOUNCE? IS THERE AN AGE LIMIT?
Anyone aged 0-100 is welcome! But to keep everyone safe we’ve split each hour-long session into different age groups. ‘Junior Sessions’ are exclusively for parents/carers (18+) with children aged 7 and under. Under 5’s must be accompanied by an adult, while kids aged 5-7 in this session do not. ‘Family Sessions’ are for children aged under 15 and any parents/carers who want to join them. Children aged 7 and under may attend these sessions also but only if accompanied by a parent. The ‘Adult Sessions’ are for anyone aged 16 or over. Each type of session will be available to purchase from our ‘get tickets’ page.
HOW LONG DOES EACH SESSION LAST?

Each session lasts exactly one-hour. During that hour you’ll have full access to the Big Bounce structure, all its interactive elements and you’ll be able to participate in all of the activities that take place within there. You can stay and enjoy all of the attractions taking place outside the walls of the Big Bounce for as long as you like. Entrance to this part of the experience is completely free so feel free to stay and make a day of it!

WHAT DO I NEED TO WEAR TO TAKE PART?

Bouncing and having this much fun in the outdoors will require some energy. So we suggest you dress in something to keep cool. The only restrictions we have are ‘no shoes’ and ‘no bare feet’. We have awesome branded ‘gripper socks’ available for purchase at $5 each or you can bring socks of your own. 

WHAT GOES ON INSIDE THE BIG BOUNCE?

This is NOT just an hour of bouncing inside an over-sized bounce house. It’s way more exciting than that. We have inflatable activities and challenges (basketball hoops, obstacle courses etc), inflatable chill out areas (big boats, oversized sofas, palm trees etc), inflatable animals and characters for you to grab a photo with, slides, ball pits, foam pits and all manner of awesome entertainment.

IS THERE A DANCE PARTY?

Lets call it a ‘bounce party’! After all, have you ever tried to do The Wobble on a bounce house??? Leading the proceedings, form his position on our circular centre stage is our resident DJ and MC. Alongside our other roaming characters within the structure he’ll engage the crowd with some age-appropriate music, crazy challenges, party games and mega giveaways. Expect confetti blasts, t-shirt giveaways, free beach balls and loads of Big Bounce branded swag to take home.

WHAT GOES ON OUTSIDE THE BIG BOUNCE?

More than just a bounce session this is an actual day out. We have loads of awesome side attractions for you to participate in both before and after your session on the bouncer. We have our ‘Field Day Games’ zone where moms, dads and kids can all take part in professionally organised and supervised participation games including sack races, cornhole, ping pong and wheelbarrow races. We have face-painters, a silent disco (Google it!), live band performances and all manner of fun happening around the Bouncer itself that anyone can enjoy. Most of it completely FREE. Check out each Event Page on Facebook for a full schedule of activities

WILL FOOD & DRINK BE AVAILABLE

At most events yes. We are partnering with local vendors and food trucks to bring some exciting food options to The Big Bounce America. To see what we have planned in your city please check our Facebook group for regular updates.

CAN WE COME AS SPECTATORS?

Of course. While it wont be possible to spectate on what’s going on inside the structure there are all manner of exciting activities happening in the area around the Big Bounce. We have numerous side attractions (think cornhole games, table tennis, other inflatable attractions etc) as wells as seats and parasols for you to sit down, relax and enjoy the atmosphere.

DO WE NEED TO BE SUPER-FIT TO ATTEND?

Absolutely not. The Big Bounce experience can be as high energy or as low energy as you want. Come in and jump around for a solid hour or chill out on one of our inflatable sofas the whole time, watching the world bounce by. It’s entirely up to you!

CAN WE TAKE PART IN THE BIG BOUNCE IF ITS RAINING?

For safety reasons The Big Bounce structure cannot operate when it’s raining.   We have carefully picked our locations where we have a high chance of avoiding the rain however if Mother Nature insists on bringing the rain the please click HERE to read our weather policy detailing all you need to know about re-scheduling and refunds.

My Tickets

CAN I TRANSFER MY EXISTING BOOKING TO A DIFFERENT SESSION?

Subject to availability, you absolutely can. Just email info@thebigbounceamerica.com stating your current session and what time you want to switch to and we will do our best to make that happen.

CAN I GET A REFUND ON A PRE-PURCHASED TICKET?

We cannot refund tickets unless a refund is due in accordance with our weather policy which is detailed HERE

Other Stuff

CAN I TAKE A CAMERA INSIDE THE BIG BOUNCE?

We will have dedicated photographers inside the inflatable capturing the fun but we have no problem with you taking your own camera phone in with you at your own risk.

WHEN WILL THE BIG BOUNCE BE COMING TO MY TOWN?

By registering your details ‘HERE’ we will keep you informed and let you know when we’re coming to a location near you in the future.